Last Updated: January 31, 2025

At Metbrick, we prioritize your privacy. This policy explains how we collect, use, and protect your personal information when you use Metbrick.com (the “Site”) or interact with our services (the “Services”). By accessing our Site, you agree to these terms.

1. Information We Collect

We collect personal information to provide and improve our Services. This includes:

A. Information You Provide

  • Contact Details: Name, email, phone number, shipping/billing address.

  • Order Details: Payment information (processed securely via third parties), purchase history.

  • Account Data: Username, password, security questions.

  • Communications: Messages sent to customer support.

B. Automated Collection

  • Usage Data: IP address, device type, browser, pages visited (via cookies and tracking technologies).

  • Cookies: Essential for site functionality, analytics, and personalized ads. Learn more about cookies.

C. Third-Party Sources

  • Payment Processors: Shopify, Stripe, or other secure gateways.

  • Marketing Partners: Non-sensitive data for ad targeting (opt-out available).

2. How We Use Your Information

Purpose Legal Basis
Fulfill orders, process payments Contractual necessity
Send transactional emails (e.g., order confirmations) Legal obligation
Marketing (e.g., newsletters, ads) Consent (opt-in) or legitimate interest*
Improve Services, prevent fraud Legitimate interest
Comply with laws (e.g., tax records) Legal obligation

*EEA residents: We rely on Art. 6(1)(f) GDPR (legitimate interest) for non-marketing communications.

3. Sharing Your Information

We disclose data only as necessary:

  • Service Providers: Shipping carriers, IT support, payment processors.

  • Business Partners: Anonymous analytics for ad performance.

  • Legal Compliance: If required by law (e.g., subpoenas).

No sale of personal data. We may share anonymized data for marketing (opt-out via Global Privacy Control).

4. Your Rights

Depending on your location, you may:
🔹 Access, correct, or delete your data.
🔹 Opt out of marketing emails (via unsubscribe link).
🔹 Port your data to another service.
🔹 Appeal denied requests (contact us below).

To exercise rights, email [email protected]. We’ll respond within 30 days.

5. Security & Retention

  • Encryption: Secure payments via PCI-compliant processors.

  • Retention: Data is kept only as long as needed (e.g., orders for tax records, accounts until deleted).

6. International Transfers

Data may be processed outside your country (e.g., U.S. servers). EEA/UK transfers use Standard Contractual Clauses.

7. Children’s Privacy

Our Services are not for users under 16. We do not knowingly collect their data.

8. Updates & Contact

  • Policy Changes: Posted on this page with a new “Last Updated” date.

  • Questions? Contact us:
     Email: [email protected]
     Address: 1942 Broadway, Boulder, CO 80302, USA