Last Updated: January 31, 2025
At Metbrick, we prioritize your privacy. This policy explains how we collect, use, and protect your personal information when you use Metbrick.com (the “Site”) or interact with our services (the “Services”). By accessing our Site, you agree to these terms.
1. Information We Collect
We collect personal information to provide and improve our Services. This includes:
A. Information You Provide
Contact Details: Name, email, phone number, shipping/billing address.
Order Details: Payment information (processed securely via third parties), purchase history.
Account Data: Username, password, security questions.
Communications: Messages sent to customer support.
B. Automated Collection
Usage Data: IP address, device type, browser, pages visited (via cookies and tracking technologies).
Cookies: Essential for site functionality, analytics, and personalized ads. Learn more about cookies.
C. Third-Party Sources
Payment Processors: Shopify, Stripe, or other secure gateways.
Marketing Partners: Non-sensitive data for ad targeting (opt-out available).
2. How We Use Your Information
| Purpose | Legal Basis |
|---|---|
| Fulfill orders, process payments | Contractual necessity |
| Send transactional emails (e.g., order confirmations) | Legal obligation |
| Marketing (e.g., newsletters, ads) | Consent (opt-in) or legitimate interest* |
| Improve Services, prevent fraud | Legitimate interest |
| Comply with laws (e.g., tax records) | Legal obligation |
*EEA residents: We rely on Art. 6(1)(f) GDPR (legitimate interest) for non-marketing communications.
3. Sharing Your Information
We disclose data only as necessary:
Service Providers: Shipping carriers, IT support, payment processors.
Business Partners: Anonymous analytics for ad performance.
Legal Compliance: If required by law (e.g., subpoenas).
No sale of personal data. We may share anonymized data for marketing (opt-out via Global Privacy Control).
4. Your Rights
Depending on your location, you may:
🔹 Access, correct, or delete your data.
🔹 Opt out of marketing emails (via unsubscribe link).
🔹 Port your data to another service.
🔹 Appeal denied requests (contact us below).
To exercise rights, email support@metbrick.com. We’ll respond within 30 days.
5. Security & Retention
Encryption: Secure payments via PCI-compliant processors.
Retention: Data is kept only as long as needed (e.g., orders for tax records, accounts until deleted).
6. International Transfers
Data may be processed outside your country (e.g., U.S. servers). EEA/UK transfers use Standard Contractual Clauses.
7. Children’s Privacy
Our Services are not for users under 16. We do not knowingly collect their data.
8. Updates & Contact
Policy Changes: Posted on this page with a new “Last Updated” date.
Questions? Contact us:
Email: support@metbrick.com
Address: 1942 Broadway, Boulder, CO 80302, USA